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HOT Topic revisited...

PostPosted: Tue Dec 22, 2015 9:01 pm
by STRETCH
Without trying to stir up too much grummbling before the holiday, I was just wondering is the BPTA website still being monitored by someone??

The reason for this inquiry is, that I got a call from a member that has forgotten their password and can not seem to recover it, or re-establish a new account.
They have tried the (forgotten password) route and still can't get in.

Whom do i direct them to? or maybe someone can post the answer on how to recover this.

As always this time of year the board gets a little slow, but I truly believe that there is a loyal following that will NOT use other social media.

Just askin'

Thanks in advance

Stretch 8) ,

Re: HOT Topic revisited...

PostPosted: Wed Dec 23, 2015 8:32 am
by oldspwr
Hi Stretch...

Typically when someone forgets their password or has trouble logging in, they send a message through the Contact Us page. I get copied on those emails and always forward the message board issues to Carl (doaline) our moderator. Carl steps right up and resolves the problem almost immediately.

Hope that helps...

Tom

Re: HOT Topic revisited...

PostPosted: Wed Dec 23, 2015 9:17 am
by 359Huskidrive
Send all message board "help" questions to Brockway359@aol.com I don't know why, but the most frequent questions are about account activation and lost passwords. The system does not seem to be able to automatically fix these problems. Carl

Re: HOT Topic revisited...

PostPosted: Wed Dec 23, 2015 12:03 pm
by STRETCH
Thanks Guys..
I have passed the info along, Carl you should be hearing from our member soon.

Thanks!

Stretch 8)

Re: HOT Topic revisited...

PostPosted: Wed Dec 23, 2015 1:37 pm
by 359Huskidrive
Thanks Stretch.....all taken care of!!